Good with numbers? Great with people? Ready to make an impact? Your next career opportunity awaits at The Social House!

At The Social House, we’re more than a hotel. We’re a collection of experiences, stories and spaces designed to inspire connection.

From our award-winning restaurants and vibrant events to our thoughtfully curated guest experiences, we bring together creativity, culture and exceptional hospitality to create something distinctive.

We’re looking for a detail-oriented, organised and proactive Assistant Accounts Receivables Accountant / Credit Controller to join our Finance team.

If you enjoy working with numbers, building professional relationships, solving problems and keeping things on track, this is your opportunity to grow your accounting career in one of Nairobi’s distinctive lifestyle hospitality brands.

About the Role

As part of our Finance team, you’ll play an important role in keeping customer accounts accurate, improving collection follow-ups and ensuring outstanding payments are managed effectively.

Working closely with the Accounts Receivables Accountant / Credit Controller and reporting to the Financial Controller, you’ll gain hands-on experience in accounts receivable, credit control, collections, reconciliations and financial reporting.

Your work will help strengthen cash flow, support sound financial controls and keep our business moving forward.

What You’ll Be Doing

1. Accounts Receivable & Customer Accounts

• Maintain accurate and up-to-date customer and debtor accounts.

• Assist with processing customer invoices, credit notes, receipts and related transactions.

• Review billing documents to ensure accuracy and completeness.

• Prepare customer statements and reconcile customer accounts.

• Investigate billing discrepancies, unidentified payments and outstanding balances.

• Ensure all customer transactions are accurately recorded and properly supported.

2. Credit Control & Collections

• Monitor outstanding balances, debtor ageing and agreed credit terms.

• Follow up on overdue accounts through professional calls, emails and other communication channels.

• Track collection activities and customer payment commitments.

• Assist in monitoring customer credit limits and payment terms.

• Escalate long-outstanding or disputed accounts for timely resolution.

• Support effective credit control procedures and collection strategies.

3. Hotel Billing & Revenue

• Review daily revenue reports to support accurate revenue recording.

• Verify billing from Front Office, Reservations, Restaurants and Bars.

• Assist with reviewing credit transactions, city ledger postings and account transfers.

• Work with operational teams to investigate and resolve billing discrepancies.

• Ensure credit invoices are supported by the required documentation.

4. Reconciliations & Financial Accounting

• Assist with customer account, debtor and bank receipt reconciliations.

• Investigate unmatched transactions and resolve discrepancies.

• Reconcile Accounts Receivable control accounts with the General Ledger.

• Support month-end closing activities and preparation of receivables schedules.

• Maintain accurate accounting records and supporting documentation.

5. Reporting & Audit Support

• Prepare debtor ageing, collection and outstanding balance reports.

• Assist with customer statements and expected collections information for cash flow planning.

• Support internal and external audits by providing accurate documentation.

• Respond to audit queries relating to accounts receivable.

• Ensure records are properly filed and maintained in line with company procedures.

What We’re Looking For

We’re looking for someone who is ready to take ownership of their work, learn from experienced finance professionals and develop the skills needed to build a successful accounting career.

To be successful in this role, you’ll need:

• A Diploma or Bachelor’s Degree in Accounting, Finance or a related field from a recognised institution.

• CPA(K) Part I or above, or an equivalent accounting qualification, is an added advantage.

• 1–2 years’ experience in Accounts Receivable, Credit Control, Debtors, Finance or a similar role.

• Basic knowledge of accounts receivable, credit control, debtor ageing and customer reconciliations.

• Good working knowledge of Microsoft Excel.

• Experience with accounting or ERP systems is required; SUN Financial experience is an added advantage.

• Familiarity with hotel accounting systems or Micros Materials Control is an added advantage.

• Previous experience in a hotel or hospitality environment is an added advantage.

The Skills That Will Make You Stand Out

Beyond your qualifications, we’re looking for someone who brings the right attitude and approach to work.

You’ll thrive in this role if you are:

• Detail-oriented: You value accuracy and take pride in getting the numbers right.

• Organised: You can manage competing priorities and meet deadlines.

• Analytical: You enjoy investigating discrepancies and finding solutions.

• Proactive: You take initiative and follow up on outstanding accounts without waiting to be reminded.

• A confident communicator: You can engage professionally with customers and internal stakeholders.

• Relationship-focused: You understand the importance of maintaining positive customer relationships while ensuring timely payments.

• Collaborative: You work well with Finance, Front Office, Reservations, Sales, Restaurants and Bars teams.

• Trustworthy: You handle financial information with integrity and confidentiality.

• Resilient and adaptable: You remain professional and focused in a fast-paced environment.

• Growth-minded: You’re eager to learn, improve and build your career in finance.

Why Join The Social House?

At The Social House, we believe exceptional hospitality starts with people who care about what they do.

Joining our team gives you the opportunity to:

• Build practical experience in accounts receivable, credit control and collections.

• Strengthen your analytical, reconciliation and financial reporting skills.

• Learn how finance supports hotel operations and business performance.

• Collaborate with professionals across different departments.

• Develop your accounting career within a creative, dynamic and collaborative hospitality environment.

You’ll be part of a team that values initiative, accuracy, teamwork and continuous development.

Ready to Take the Next Step?

If you’re passionate about accounting, confident in working with numbers and people, and motivated to grow your career, we want to hear from you!

Bring your attention to detail, your problem-solving mindset and your drive to succeed to The Social House.

The Social House is an equal opportunity employer. We are committed to building a workplace where people are treated with dignity, performance is pursued with integrity, and every team member contributes meaningfully to the success of the hotel.